What exactly is the JewelleryBuyer.uk opportunity?+
You launch your own Shopify jewellery store, select products from our catalogue, and sell under your own brand while we handle manufacturing and fulfilment.
Is there any upfront cost or franchise fee?+
No — there are no franchise fees or key money to start. You just need a domain and a Shopify subscription.
How do I make money?+
You earn 25% commission on every sale made through your store. All you do is promote your store, your brand. We take care of everything else, you never need to handle stock, keep stock, deal with returns, resizings, repairs and so much more
Do I need to buy stock or hold inventory?+
No — we fulfil orders as they come in. If you choose the etailer option, we can send you a consolidated weekly parcel so you can ship orders yourself.
Who handles shipping and tracking?+
We manufacture and ship orders, and customers can track their order via your website.
Can I choose which products I sell?+
Yes — you select the items you want from the catalogue and add them to your store.
Can design my own jewellery?+
Absolutely, we can work with the simplest of scribbles, drawing, images, and full CAD designs. Keep them exclusive to you OR upload to the hub and share with other jewellery sites for incremental revenue
Do I need experience in jewellery to start?+
No — the model is designed for beginners as well as existing retailers who want to expand online.
Can you help set up my store?+
Yes — we provide a setup guide with our compliments and also offer a Job Done © store build at £1,250 plus VAT if that helps. From visible design to meticulous foundation of configurations, integrations, and system logic that quietly ensure everything functions flawlessly from launch onward. It's a 7 day service.
How long does it take for an order to be made and shipped?+
Manufacturing times vary by product type, but most orders are completed and dispatched within a clearly defined timeframe shown at point of sale.
Where is the jewellery manufactured?+
Jewellery is produced by us, in our workshops in the U.K and Thailand with strict quality control and consistency standards. All product has a U.K hallmark.
Are diamonds certified?+
Yes. Diamonds are supplied with internationally recognised certification from leading laboratories such as GIA and IGI, depending on the stone.
Can customers customise jewellery items?+
Most products allow customisation including metal type, carat weight, ring size, and engraving. Availability depends on the specific design.
What happens if a customer selects the wrong ring size?+
Resizing options are available for all rings and its usually a next day service. Policies vary depending on design and metal, and details are provided before purchase.
Can I set my own prices?+
Yes. You control your retail pricing, promotions, and discounts within your Shopify store.
How is Sales Tax handled?+
Sales Tax handling depends on your business setup and target market. Your Shopify tax settings determine how Sales Tax is applied at checkout. This is all neatly managed by Shopify.
What payment methods can customers use?+
Customers can pay using the payment methods enabled in your Shopify store, including cards, wallets, and supported finance options.
What happens if an item is damaged in transit?+
All shipments are insured. In the rare event of transit damage, replacements or resolutions are handled promptly.
Can I sell internationally?+
Yes. You can sell internationally depending on your Shopify shipping and market configuration.
Can I run more than one jewellery website?+
Yes. Many partners operate multiple brands or niche stores using the same fulfilment infrastructure.
Is there a minimum commitment or contract?+
No. There is no long-term commitment — you can pause or stop at any time.
Can I leave the programme at any time?+
Yes. There are no exit penalties or lock-ins.
Is ongoing support available?+
Yes. Support is available to help with setup, product questions, and fulfilment-related issues.
Can I use product images and content for marketing?+
Yes. Approved product images and descriptions can be used across your website, social media, and advertising channels.
Can I add my own products alongside the catalogue?+
Yes. You can mix your own collections with catalogue products, giving you full control over your brand offering.
